Preguntas Frecuentes

No. Solo tienes que escribir tu pregunta como si hablaras con un colega. Trantor interpreta lo que necesitas, selecciona los datos correctos de tus campañas y aplica el análisis necesario para darte una respuesta clara y útil.

Puedes preguntar desde cosas simples como '¿Cuál fue mi anuncio más efectivo esta semana?' hasta '¿Dónde estoy perdiendo presupuesto?' o '¿Qué público tiene el peor rendimiento?'. Trantor intenta darte respuestas lo más específicas posibles, adaptadas al contexto de tus campañas reales. Con tal fin selecciona y ejecuta modelos de Machine Learning, Predictivos y/o Estadísticos para mejorar su respuesta de acuerdo a la realidad de tus datos.

You can also request specialized analyses such as bias analysis (to identify patterns in your campaign performance) and audience analysis (to understand which segments are performing best).

No necesitas elegir métricas ni configuraciones. Solo conectas tu cuenta, haces tu pregunta y Trantor se encarga de todo: accede a tus campañas, selecciona los datos relevantes y aplica los análisis adecuados.

Trantor generates interactive visualizations with charts, tables, key metrics, and comparisons to help you understand your campaign performance at a glance.

Trantor connects directly to your Meta Ads account through its official API. This ensures you always have access to real-time, accurate data from your active campaigns.

Additionally, you can now upload documents and files to provide additional context to your conversations. These files are stored securely and used exclusively to enhance the AI's understanding of your specific needs.

No. Tus datos son privados y solo tú puedes verlos. Trantor nunca comparte información de tus campañas con otros usuarios. En futuras funcionalidades podrás comparar tus resultados con benchmarks anónimos y fuentes públicas, siempre con transparencia sobre el origen de los datos.

Yes. The system saves the complete history of your conversations. You can create multiple conversations, organize them by campaigns, and Trantor will remember the context of each one. This allows you to continue analysis sessions without having to repeat information.

You can also update conversation titles, clear message history, or delete conversations you no longer need, giving you full control over your interaction history.

Yes. When you create a new conversation, you can link it to a specific campaign. This makes Trantor's responses more contextual and relevant, as it will focus on the data and metrics of that particular campaign.

The chat interface also provides dynamic prompt suggestions based on the selected campaign, making it easier to ask the right questions.

Yes, there are daily message limits to ensure optimal service for all users. The exact limits depend on your subscription plan. If you reach your daily limit, you can continue using the service the next day.

Sí. Trantor accede a tus campañas usando tu propio token de Meta, que puedes revocar en cualquier momento. Cumplimos con las regulaciones de la Unión Europea sobre privacidad y protección de datos (como el RGPD).

Claro. Como usuario, tienes control total sobre tu información. Puedes solicitar la eliminación completa de tus datos cuando lo desees.

Sí. El plan gratuito es ilimitado en el tiempo y te permite probar todas las capacidades del sistema. Solo hay una limitación: puedes tener una única conversación activa. Para iniciar una nueva, deberás eliminar la anterior.

Acceso completo al análisis de campañas, conversación con IA y recomendaciones basadas en datos reales. No necesitas tarjeta de crédito para empezar.

The free plan includes access to all visualization types (charts, tables, metrics), basic campaign analysis, and the AI-powered chat assistant. You can connect your Meta Ads account and start analyzing your campaigns immediately.

Premium plans offer unlimited active conversations, allowing you to maintain separate analysis sessions for different campaigns or time periods.

Premium users enjoy higher daily message limits and priority support to ensure you always have the analysis you need when you need it.

Sí. Puedes actualizar tu plan, pausarlo o cancelarlo sin compromisos, directamente desde tu cuenta.

Connecting your Meta Ads account is simple and secure. Go to your profile settings and click on 'Connect Meta Account'. You'll be redirected to Facebook's official authorization page where you can grant Trantor read-only access to your campaign data.

The connection uses Meta's official OAuth system, which means Trantor never has access to your Facebook password. You can revoke this access at any time from your Facebook settings or from your Trantor profile.

You can view all your active campaigns with key information such as name, status, objective, and start date. For each campaign, Trantor provides summary metrics, performance trends, interactive visualizations, and detailed analyses.

The dashboard includes various types of widgets: line and bar charts, comparison tables, key metrics enumerations, images, and more. All visualizations are designed to help you quickly understand your campaign performance.

Yes. The main dashboard shows aggregated metrics from all your campaigns, allowing you to get a holistic view of your advertising performance. You can also use the chat to ask comparative questions between campaigns.

Trantor connects directly to Meta's API to fetch real-time data. Every time you view a campaign or ask a question in the chat, the system accesses the most current data available from your Meta Ads account.

Trantor es ideal para freelancers, responsables de marketing de pequeños negocios y agencias medianas. También es útil para cualquier profesional que quiera tomar decisiones rápidas y acertadas sin tener que navegar el Ads Manager de Meta.

Whether you're managing a few campaigns or dozens, Trantor helps you save time and make data-driven decisions without needing deep technical knowledge of data analysis.

No lo reemplaza, pero sí lo complementa. Trantor te permite obtener insights rápidos y claros sin tener que perder tiempo explorando métricas. Es como tener un experto 24/7 a tu disposición.

You'll still use Meta's Ads Manager to create and configure campaigns, but Trantor becomes your analysis and optimization partner, helping you understand what's working and what needs improvement.

Yes. Trantor currently supports English and Spanish. You can switch between languages at any time from the interface. The entire platform, including the AI responses, adapts to your selected language.

Sí. Ofrecemos soporte por chat y por correo electrónico para ayudarte a resolver cualquier inconveniente o consulta que tengas.

You can register with your email and password, or use your Google account for faster access. After registering, you'll receive a verification email to confirm your account. Once verified, you can start using Trantor immediately.

Don't worry. On the login page, click 'Forgot password?' and enter your email address. We'll send you a secure link to reset your password. The link is valid for 24 hours.

Yes. Go to your profile settings to update your personal information, professional details (company, sector, country), and account preferences. You can also manage your connected accounts (Meta and Google) from there.

In your profile settings, you'll find options to manage your connected accounts. You can disconnect your Meta Ads account or Google account at any time. Note that disconnecting Meta Ads will prevent Trantor from accessing your campaign data until you reconnect.